Shipping & Returns

Shipping costs & Delivery time

The raven collective is a multi-brand market place. That means we are offering products from different designers based in different countries across Europe. We do not hold stock as we think it is the most sustainable solution.

We are proud of our featured labels. We share their value for well-made and long-lasting pieces. Some items are made-to-order or in small collections only. Therefor delivery times may vary. But hey, all good things are worth waiting for, right?

Each brand has its own policy on production and delivery time. To keep it clear and transparent for you, any out-of-the-ordinary production times and all delivery times are displayed on each product page and of course in the final overview of your shopping cart. No surprises there.

We have flat rate shipping costs depending on where you’re ordering from.

Shipping to Germany or The Netherlands Flat rate 7€ or Free shipping for orders over 250€
Shipping to other EU countries Flat rate 10€ or free shipping for orders over 250€
Shipping to Switzerland, Norway, Iceland or Liechtenstein Flate rate of 20€ or free shipping for orders over 250€

Returns & Exchanges

Do you want to exchange or return your product? Please send us an email to mail(@) and we will notify the brand and they will be in touch with you for a smooth and pleasant return or exchange of your product.

Please bare in mind that each brand has its own policy on exchange and returns.